Privacy Policy
Doing Business As(DBA): Lake Sammamish Family Dentistry
Legal Entity : DR DHALIWAL DMD PLLC
Effective Date: Apr 9, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING
DATA
Lake Sammamish Family Dentistry("we," "us," or "our") DOES NOT share customeropt-in information, including phone numbers and consent records, with anyaffiliates or third parties for marketing, promotional, or any other purposesunrelated to providing our direct services. All text messaging originatoropt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types ofinformation:
Personal Information:
• Name, email address, phone number,physical address
• Payment information when you make apurchase or request a quote
• Opt-in records and timestamps for allcommunication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, deviceinformation
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and servicerequests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data for:
• Providing and improving our services
• Processing transactions and payments
• Communicating with you about yourinquiries, appointments, and promotions
• Enhancing website functionality anduser experience
• Ensuring security and fraud prevention
• Maintaining records of yourcommunication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms &Conditions
By opting into our SMS messagingservices, you agree to receive text messages related to our services, includingappointment reminders, customer support, and important updates.
Opt-In & Consent:
• You will only receive messages if youhave explicitly opted in
• We maintain timestamped records of allopt-in actions
• We comply with the Telephone ConsumerProtection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at anytime by replying "STOP"
• You will receive a final confirmationmessage, and no further messages will be sent unless you re-opt in
• All opt-out requests are processedimmediately.
Message Frequency & Content:
• Message frequency varies based on yourinteractions with our business
• Messages will be directly related tothe services you have requested
• We do not send promotional contentwithout specific consent
Help & Support:
• Reply "HELP" for assistanceor contact us at avneet.dmd@gmail.com
• Customer support is available duringregular business hours
Carrier Information:
• Standard message and data rates mayapply
• Carriers are not liable for delayed orundelivered messages
• Supported carriers include AT&T,Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared withthird parties/affiliates for marketing/promotional purposes. Informationsharing to subcontractors in support services, such as customer service ispermitted. All other use case categories exclude text messaging originatoropt-in data and consent; this information will not be shared with any thirdparties.
We implement strict data protectionmeasures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personalinformation. We may share information with:
Service Providers:
• Third-party vendors who assist in ouroperations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solelyfor the purpose of delivering messages you've consented to receive
• All service providers arecontractually obligated to maintain confidentiality and security
Legal Compliance:
• If required by law, legal process, orto protect our rights
• In response to valid law enforcementrequests or court orders
Business Transfers:
• In case of mergers, acquisitions, orsale of assets
• In such cases, your data remainsprotected under the terms of this policy
All the above categories exclude textmessaging originator opt-in data and consent; this information will not beshared with any third parties, excluding aggregators and providers of the TextMessage services.
5. Data Security
We implement and maintain reasonablesecurity measures to protect your personal information:
• Encryption of sensitive data in transitand at rest
• Secure access controls andauthentication mechanisms
• Regular security assessments andupdates
• Employee training on data protection
• Breach notification protocols inaccordance with applicable laws
• Secure backup systems and disasterrecovery procedures
Despite these measures, no method oftransmission over the Internet or electronic storage is 100% secure. We striveto use commercially acceptable means to protect your personal information butcannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologiesto:
• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and userexperience
• Measure the effectiveness of ourservices
You may control cookies through yourbrowser settings. Disabling cookies may limit your ability to use certainfeatures of our website.
7. Your Rights & Choices
You have the right to:
• Access, update, or delete your personalinformation
• Opt-out of marketing emails byclicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying"STOP"
• Request information on how we processyour data
• Withdraw consent at any time forfuture communications
• Lodge a complaint with a supervisoryauthority if you believe your rights have been violated
To exercise these rights, please contactus using the information in Section 10.
8. Third-Party Links
Our website may contain links tothird-party websites. We are not responsible for their privacy practices andencourage you to review their policies. This privacy policy applies only toinformation collected by Lake Sammamish Family Dentistry.
9. Changes to This Privacy Policy
We may update this policy periodically.The latest version will always be available on our website with the effectivedate. For significant changes, we will notify you by email or through a noticeon our website.
10. Contact Us
If you have questions about this PrivacyPolicy or how your information is handled, contact us at:
Lake Sammamish Family Dentistry
Phone: (425) 392-3900
Email: avneet.dmd@gmail.com
info@issaquahdentists.com
Website: https://www.issaquahdentists.com/
By using our website and services, you consent to this Privacy Policy.